Vital / Delete your account
Delete your Vital account
In the app, or by email. Deleting is permanent.
App: Vital. You can delete your account and its data yourself in the app, or ask us to do it by email.
Option 1: delete it in the app
- Open Vital and sign in.
- Open Settings (tap your avatar at the top right of Home, then Settings).
- Choose Data and privacy, then tap Delete account. It is also at the bottom of your Profile.
- Enter your password. If you signed in with Apple or Google, leave it empty.
- Type DELETE to confirm, then tap Delete my account.
When it finishes, the app signs you out and returns to the start screen.
Option 2: ask by email
If you cannot open the app, send an email to support@vitalmacro.com with the subject Delete my Vital account. Write from the email address you used to sign up, or tell us which address it is. We will reply to confirm it is you, delete the account, and tell you when it is done. For privacy requests you can also write to privacy@vitalmacro.com.
What is deleted
Your account and everything stored in it: your food log, weigh-ins, workouts and programs, weekly check-ins, targets and settings. The app says this happens right away. Our Privacy Policy (section 4) commits to deleting your logged data within 30 days at the latest.
What we may keep
Billing records, where we are required to keep them for tax or legal reasons, as the Privacy Policy says. Purchases are handled by Google or Apple, who keep their own records under their own policies.
Before you delete
- Export a copy first. In the app: Settings, Data and privacy, Export all my data. After deletion there is no way to get it back.
- Deleting does not cancel a subscription. Cancel it in your Google or Apple account first. See Support for the steps.
- Your AI key and AI chats are not on our servers. They live only on your phone. Remove them in AI Coach settings, or delete the app.
- Access tokens stop working. Any Claude or ChatGPT connection you made ends when the account is deleted.